All our products are proudly made in Egypt, from design to production. We collaborate with skilled Egyptian artisans who bring their expertise and passion to every piece.
What materials do you use?
We prioritize the use of high-quality materials that align with our commitment to sustainability. Our collections feature a variety of fabrics, including natural fibers like cotton, linen, and silk, as well as innovative eco-friendly materials.
What sizes do you offer?
We strive to be inclusive and offer a range of sizes to accommodate different body types. Our size options vary by product, and you can find specific size information on each product page.
How do I determine my size?
To find your perfect fit, we recommend referring to our detailed size guide, which provides measurements and guidance for each specific product. If you have any further questions or need assistance, our customer support team is here to help.
Do you offer international shipping?
At the moment, we only offer shipping within Egypt. We are focused on providing the best service to our local customers. However, we are constantly exploring opportunities to expand our shipping capabilities in the future.
Do you offer international shipping?
Not at the moment
What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within a specified timeframe. Please review our return policy for detailed instructions and conditions.
How can I contact your customer support?
Our customer support team is here to assist you. You can reach us through our contact page on the website, where you'll find options to send us a message or inquire about a specific concern. We strive to respond to all inquiries promptly. Contact us page
Do you have physical stores?
Currently, NYMS operates exclusively online. By focusing on our online presence, we can offer a seamless and accessible shopping experience to customers in Egypt.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your delivery.
How can I stay updated with NYMS news and promotions?
To stay connected with us and receive the latest updates, exclusive offers, and promotions, we encourage you to subscribe to our newsletter. You can easily sign up by providing your email address on our website.